Course Code SIT50416
Course Duration  52 Weeks (12 Months)
Work Experience  200 hours
Demand Level  High
In-takes  Every month
Cricos Code  For local students only
ENTRY REQUIREMENTS
Successful completion of Year 12 or equivalent. The applicant must have sufficient proficiency in English to work successfully in a highly communicative environment.
 
COURSE DURATION
One year full time course. This course is also available part-time. 
 
CAREER OUTCOMES
Possible career outcomes include:
  • Front office manager
  • Motel manager
  • Restaurant manager
  • Cafe manager
  • Bar manager
  • Unit manager catering operations
  • Banquet or function manager
  • Club manager
COURSE MODULES

Unit Code

Unit Title

Unit Code

Unit Title

BSBDIV501

Manage diversity in the workplace

SITXMGT001

Monitor work operations

BSBMGT517

Manage operational plan

SITXMGT002

Establish and conduct business relationships

SITXCCS007

Enhance the customer service experiences

SITXWHS003

Implement and monitor work health and safety practices

SITXCCS008

Develop and manage quality customer service practices

SITHIND001

Use hygienic practices for hospitality service

SITXCOM005

Manage Conflict

SITHIND004

Work effectively in hospitality service

SITXFIN003

Manage finances within a budget

SITXMPR008

Prepare and present proposals

SITXFIN004

Prepare and monitor budgets

SITHFAB002

Provide responsible service of alcohol

SITXGLC001

Research and comply with regulatory requirements

SITXINV004

Control Stock

SITXHRM002

Roster Staff

SITXHRM004

Recruit, select and induct staff

SITXHRM003

Lead and Manage People

SITHFAB014

Provide table service of food and beverage

SITXMPR002

Create a promotional display or stand

BSBITU201

Produce simple word processed documents

BSBITU301

Create and use databases

SITXFIN002

Interpret financial information

SITHIND001

Use Hygienic practices or hospitality service

BSBADM502

Manage meetings

SITHIND004 Work effectively in hospitality service BSBCMM401 Make a presentation


Please note that units of competency may change without prior notice to suit packaging rules.


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